Shipping policy

Shipping Policy — Clearwell

At Clearwell, we strive to ensure that all orders are processed and delivered efficiently and securely.


Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. During periods of high demand, this timeframe may be slightly extended.


Estimated Delivery Times

Once processed, estimated delivery times by country are:

Country Estimated Delivery
United States (US) 8–15 business days
United Kingdom (UK) 5–8 business days
Australia (AU) 5–15 business days
Canada (CA) 10–15 business days
New Zealand (NZ) 8–17 business days
Other countries 10–20 business days

These are estimates only and may vary depending on customs processing, local holidays, or carrier delays.


Shipping Coverage

We offer worldwide shipping. Delivery times may vary depending on the destination country, carrier logistics, and factors beyond our control.


Order Tracking

Once your order has been shipped, tracking information will be provided when available. Please allow 2–3 business days after dispatch for tracking to update.


Delays & Exceptional Circumstances

In certain situations — such as promotional campaigns, high demand, logistical issues, or force majeure — processing and delivery times may be affected. We will do our best to keep you informed in such cases.


Customs & Import Fees

International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.


Customer Responsibility

It is the customer's responsibility to provide an accurate and complete shipping address. Clearwell is not responsible for delays or losses caused by incorrect or incomplete address information.


Contact

For any questions regarding shipping, please contact us at: infovalliercommerce@gmail.com

By placing an order on our store, you agree to the terms outlined in this Shipping Policy.


Clearwell infovalliercommerce@gmail.com 606334180