Shipping policy
Shipping Policy — Clearwell
At Clearwell, we strive to ensure that all orders are processed and delivered efficiently and securely.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. During periods of high demand, this timeframe may be slightly extended.
Estimated Delivery Times
Once processed, estimated delivery times by country are:
| Country | Estimated Delivery |
|---|---|
| United States (US) | 8–15 business days |
| United Kingdom (UK) | 5–8 business days |
| Australia (AU) | 5–15 business days |
| Canada (CA) | 10–15 business days |
| New Zealand (NZ) | 8–17 business days |
| Other countries | 10–20 business days |
These are estimates only and may vary depending on customs processing, local holidays, or carrier delays.
Shipping Coverage
We offer worldwide shipping. Delivery times may vary depending on the destination country, carrier logistics, and factors beyond our control.
Order Tracking
Once your order has been shipped, tracking information will be provided when available. Please allow 2–3 business days after dispatch for tracking to update.
Delays & Exceptional Circumstances
In certain situations — such as promotional campaigns, high demand, logistical issues, or force majeure — processing and delivery times may be affected. We will do our best to keep you informed in such cases.
Customs & Import Fees
International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Customer Responsibility
It is the customer's responsibility to provide an accurate and complete shipping address. Clearwell is not responsible for delays or losses caused by incorrect or incomplete address information.
Contact
For any questions regarding shipping, please contact us at: infovalliercommerce@gmail.com
By placing an order on our store, you agree to the terms outlined in this Shipping Policy.
Clearwell infovalliercommerce@gmail.com 606334180